Newbridge Store Manager

Retail Store Manager - Newbridge

You will act as company representative for Eir. At eir, we are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future.

Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers.

We are looking for individuals with at least two years management experience who are customer focused and enjoy working as a team leader. A focused sales leader who can effectively utilize clear concise communication to give our customers and employees the best experience that Eir can offer.

Flexible - will be available for late night and weekend trading.

Benefits of working at eir

• Continuous support, learning and opportunities for advancement

• Enhanced earning potential - including consistent opportunities to win one4all vouchers, mobile phones, annual leave days and other performance-related rewards

• Staff offer on Mobile/TV/Broadband of €29.99/month + free SIM - up to €600 annual savings

• Free eir Wellness Programme & Employee Assistance Programme with access 24/7, 365 days

• Employee Referral Scheme (€500 for a successful referral)

• Pension scheme contribution

• 22 days annual leave 

• Generous family friendly policies, including fertility, pregnancy loss, menopause and others

• Commitment to Diversity and Inclusion 

• Excellent paid leave benefits 

• Maternity and sick leave benefits 

• Discount for Laya healthcare

• Taxsaver tickets and bike to work scheme

Roles & Duties

•        Understand customer needs and provide them with a relevant mobile solution

•        Meet individual/team targets and objectives

•        Resolve any issues/queries raised by customers with a view to minimising churn

•        Assist area manager with duties and ensure all tasks are carried out properly.

•        Administrative duties – stock control, cash management, data entry.

•       Clear communication skills to train and motivate team members.

•       To be aware of and implement current and new policies and procedures. 

•       To keep updated on eir vs. competitors (Promos, Tariffs, Handsets etc)

•       Motivate the team to hit sales targets, through effective leadership skills.

Knowledge and skills

•  Candidates must be able to confidently engage our target audience

•  Candidates must be able to communicate simply and clearly in a manner that invokes trust

•      Candidates must have an interest in mobile phone

Qualifications

•   Relevant Diploma or equivalent certification is desirable

•  2-5 years retail or sales experience is desirable, although relevant life experience will also be considered

•   Industry knowledge desirable