Inside Sales Agent

Vacancy will be closed on: 28/01/2022
  Reference #380
Role Title:

SMB - Inside Sales Agent

Business Area:

National Sales - SMB
About this Role

At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers.

We offer high quality fixed line, mobile and broadband services to over 2 million customers. If you are a tenacious and driven sales professional with a proven track record in consultative selling and a passion to be successful, we want to meet you.

Why this Role?

 Working in the eir Small Business Channel, the objectives of the role are:

● To achieve sales quotas and goals by ensuring that all sales leads are identified confirmed with the customer and then converted.

● Win back business from competitors, along with adding products and services to existing customers and to develop future business growth, ensuring that targets are exceeded

What is expected from the Role?

● To drive opportunity identification and conversion for the appropriate suite of eir’s fixed data and eir Mobile in line with business targets

● To achieve sales quotas and goals by ensuring that all sales leads are identified confirmed with the customer and then converted.

● Generate market interest and close sales by executing product and segment marketing activities such as: projects, campaigns

● Be a hunting specialist and constantly chasing new business

● Provide support as required to the Inside Sales Manager

● To ensure all customer contact information is gathered and accurately inputted into the CRM system

● Manage internal relationships to ensure that all sales are fulfilled

Working Hours

Hours of operation may vary in line with business requirements

Requirements for a Successful Application:

Knowledge, Experience/ Qualifications

● Proven work experience within generating new sales

● Hands on experience with CRM software and MS Excel

● In-depth understanding of the sales administration process

● Excellent interpersonal and team management skills

● Strong analytical and organizational skills


Key KPI`s

● Sales

● Sales Conversion

● Data Capture

● Quality


Business Competencies

Results Orientation


People Competencies 

Relationship Building

Influencing and Persuading

Line Manager: Inside Sales Team Manager

Other benefits:

  • Agile working (hybrid model working between home and the office)

  • 22 days annual leave

  • Amazing staff offer

  • Refer a friend programme

  • Excellent paid leave benefits

  • Wellness programme

  • Taxsaver ticket

  • Bike to work scheme

  • On site parking

  • Employee assistance programme

  • Free yearly flu vaccination

  • Pension scheme

  • Discount for Laya healthcare