Retail Store Manager - Dungarvan

Retail Store Manager - Dungarvan

Act as company representative in a customer facing business unit for a mobile brand, in accordance with policies and procedures, in interactions with existing and potential customers. Represent the company so as to maximize the customer base and revenue opportunities

The successful candidate will be overseeing the daily running of the store and managing monthly sales targets.
With at least two years’ experience, the role holder will be a customer focused and team player that is highly motivated and sales focused. Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy when dealing with others. Flexible - will be available for late night and weekend trading.

Salary & Remuneration - 

Competitive basic salary + €14,939.99 OTE

Key Responsibilities

• Understand customer needs and provide them with a relevant mobile solution

• Meet individual/team targets and objectives

• Resolve any issues/queries raised by customers with a view to minimizing churn

• Assist Area Manager with duties and ensure all tasks are carried out properly.

• Administrative duties – stock control, cash management, data entry.

• To be aware of and implement current and new policies and procedures.

• To be aware of and implement current and new policies and procedures. To keep updated on eir vs. competitors (Promos, Tariffs, Handsets etc)

Knowledge, Skills & Abilities

• Candidates must be able to confidently engage our target audience

• Candidates must be able to communicate simply and clearly in a manner that invokes trust

• Candidates must have an interest in mobile phone

Qualifications

• Relevant Diploma or equivalent certification is desirable

• 2-5 years retail or sales experience is desirable, although relevant life experience will also be considered

• Industry knowledge desirable

Other benefits:

• 22 days annual leave

• Amazing staff offer

• Refer a friend programme

• Excellent paid leave benefits

• Wellness programme

• Taxsaver ticket

• Bike to work scheme

• Employee assistance programme

• Free yearly flu vaccination

• Pension scheme

• Discount for Laya healthcare