Cloud Practice Architect

Cloud Practice Architect

eir business is Ireland’s trusted provider of secure, managed connectivity, cloud, cybersecurity, workplace, mobile and technology talent solutions. eir business is seeking a Cloud Practice Architect to join our growing team.

Responsibilities

This role requires an experienced Cloud Practice Architect with strong working experience across hypervisors, enterprise storage, disaster recovery and backup technologies. Experience with public cloud is highly desirable.

The successful candidate will work with Professional Services, Cloud Operations, Project Management and Service Delivery teams to deliver customer projects and maintain cloud platform services across multiple datacentres.

The role involves implementation, upgrade and support of an Irish public cloud infrastructure along with the backend systems supporting it.

The role also includes contributing to the design and solution architecture of customer cloud environments, translating customer requirements into secure, scalable and supportable infrastructure designs that align with operational standards, resilience requirements and managed service delivery models.

Tasks will involve:

• Design, install, configure hypervisor environments: VMware, HPE Morpheus/VME, Nutanix, Proxmox, OpenShift Virtualization

• Deliver VMware migrations to alternative platforms.

• Configure and support enterprise SAN technologies, including Fibre Channel and iSCSI storage environments.

• Assist with storage presentation, multipathing, zoning, datastore configuration and capacity management.

• Support customer infrastructure upgrades, migrations and remediation activities.

• Support the design of customer cloud and infrastructure solutions, including high-level designs, low-level designs, bill of materials input, migration approaches and implementation planning.

• Assess customer requirements and propose appropriate virtualisation, storage, backup and disaster recovery architectures that are secure, resilient and operationally supportable.

• Produce technical documentation, implementation plans, test plans and operational handover material.

• Work alongside project managers and service delivery teams during customer implementations.

• Act as an escalation point for complex infrastructure incidents and service requests.

Requirements For A Successful Application:

The Candidate

• Excellent interpersonal and customer service skills.

• Experience contributing to the design of new customer cloud solutions, including compute, storage, backup and disaster recovery considerations.

• Strong hands-on infrastructure engineering experience.

• Ability to take ownership of technical issues and follow through to resolution.

• Proven ability to work well under pressure in customer and operational environments.

• Excellent written and verbal communication skills.

• Ability to work collaboratively with project, operations and service delivery teams.

• Ability to mentor and support more junior team members when required.

Skills and experience

• Minimum 6 years experience in a hands-on infrastructure, cloud or virtualisation engineering role.

• Strong experience deploying, upgrading and supporting VMware, HPE Morpheus/VME, Nutanix, Proxmox or OpenShift Virtualization environments.

• Good troubleshooting skills, following a logical and systematic approach to identify symptoms, eliminate causes, diagnose root cause and provide resolution.

• Experience delivering technical implementation work for customer projects or managed service environments.

• Experience supporting the design or architecture of customer infrastructure environments, including compute, storage, networking, backup and disaster recovery considerations.

• Understanding of alternative virtualisation platforms such as KVM, Proxmox VE or similar hypervisors, with the ability to assess their suitability in customer environments.

• Working knowledge of the following:

• VMware vSphere, VMware ESXi, vCenter Server and vSAN.

• KVM hypervisor solutions such as Proxmox, HVM, etc.

• Enterprise storage and SAN concepts, including Fibre Channel, iSCSI, zoning, multipathing, LUN presentation and datastore management.

• Disaster recovery technologies, including Zerto implementation, testing and operational support.

• Veeam Backup & Replication, including backup jobs, repositories, proxies, restores and recovery testing.

Preferred:

• VMware VCP certification or equivalent experience.

• Veeam VMCE certification or equivalent experience.

• Zerto certification or demonstrable implementation experience.

• Relevant third-level qualification or equivalent industry experience.

• A high level of professionalism and attention to detail.

Technologies

• Demonstrable experience with many of the following technologies is desirable in a successful candidate.

• VMware vSphere

• VMware ESXi

• VMware vCenter