Divisional Sales Manager.

Reporting to the Head of FOTS, the Divisional Sales Manager will be responsible for delivery of the eir acquisition Consumer Sales strategy. As a Divisional Sales Manager your role will also entail a high degree of people management which includes hiring, training, leading, motivating and managing a team of highly skilled and driven field sales executives for Ireland’s Largest Telecoms Provider.

The successful candidate will be equally responsible for leading and developing high-performing teams of Sales Acquisition Executives (through active field coaching, clear performance and behavioral management, and ongoing skill-building), as they are for consistently delivering high-quality sales marked by strong customer engagement, low breakage, and high conversion rates.

The Divisional Sales Manager role is a field based role where flexibility will be required regarding working location, working hours are 11am to 8pm.

• Achieve and exceed sales targets in relation to volume and quality performance measures.

• Leading & motivating their team to acquire new eir customers & retaining existing customers.

• Delivery of high volume, quality sales that result in connected customers. Managing and maintaining low sales breakage in your region.

• Ensuring all sales activity is conducted in line with company compliance standards and regulatory guidelines.

• Scheduling and completing regular (at minimum monthly) performance reviews with all employees in the designated sales region.

• Liasing with Area Sales Manager, to ensure training initiatives including ‘on the job’ coaching is conducted to improve sales executive performance with regards to selling skills and adherence to best practice workflows.

• Consistently achieving monthly KPI’s as communicated by the Head of FOTS.

• Ensuring that sales results are recorded and reported accurately and on time.

• Preparing & delivering regular presentations of results and forecasts at manager meetings.

• Running effective weekly team meetings with designated sales team to maximize weekly performance and deliver feedback.

• Working in conjunction with the Learning and Development team to deliver appropriate training & coaching.

• Driving sustainable improvements in daily performance through workshops, evaluation and leading by example.

• Motivating & leading your field sales team.

• Setting SMART targets and objectives for the designated sales area.

• Working in conjunction with the Human Resources & Talent Acquisition teams to hire top talent into your team.

• Maintaining an effective headcount by hiring and retaining quality candidates.

• Maintain an up-to-date level of product & procedural knowledge, taking accountability for personal development and skills gaps.
  

Key KPIs:

• Sales

• Data Capture

• Quality 

• Breakage

• We are looking for an experienced sales professional who has worked in a direct sales environment and experience building and leading teams.

• Demonstrable experience in delivering against targets in a highly compliant environment.

• Excellent communicator on a one-to-one or group basis.

• Proven track record in coaching salespeople to improve performance.

• Must be comfortable in a high volume fast paced, high pressure environment.

• Demonstrable planning & organizational ability in a dynamic environment.

• Strong knowledge of reporting using Microsoft office.
  

Competencies:

• Sales & Results focused

• Adapatble & Solution focused

• Strong communication & stakeholder management skills 

• TIme management & organisation skills