Infrastructure Engineer
Role Title:
Infrastructure Engineer
Business Area:
Managed ServicesAbout This Role:
As part of our ongoing reshaping within eir evo our strategy has been to re-position eir evo as an integrated telecommunications and information technology services provider. As part of the Manged Service team, this role has responsibility to be an integral member of a dedicated team providing critical services.
Expectations From The Role:
• Act as a key member of a team within a dedicated team providing operational support to a Major Customer.
• Demonstrates best practice focused on Customer Response management and SLA Management.
• Work with the team to execute consistent excellent service management that produces consistently high levels of customer satisfaction.
• Successfully delivering the target Customer Experience
• Management of and compliance with customer SLAs
• Work on own personnel development to contribute to the capability of the Customer Response team
Requirements For A Successful Application:
Azure
• Familiarity with Azure environment, monitoring & troubleshooting.
• Elastic Load Balancers & Scale Sets
• IaC deployment for Azure using Git, Jenkins & Terraform
• Expressroute
• Azure routing, UDR, VNET peering.
Checkpoint
• SmartCentre Management with Integration to Azure
• Cloudguard
• VMSS
• App & URL Filtering, IDS, Antibot, Decryption
Cisco
• General routing & Switching. BGP
• packet capture & troubleshooting
• IPSEC VPN
• Catalyst 8K physical & virtual routers
• Firepower Management Centre
• Firepower Threat Defence Appliances
• Firewall management, monitoring, troubleshooting, capacity & performance planning.
• ACI routing & switching, L3Out
Others:
Experience
• Experience - Min 4 years industry experience
• Industry Background – Comms/ICT
• Knowledge of Business core ICT solutions portfolio
• Knowledge of Fixed Line Telecoms technology and infrastructure