Senior Backup & Disaster Recovery Specialist

· Responsibility for the technical direction and future roadmap of all eir evo backup services delivered from Digital Planet, Pre-Sales, and Managed services departments.

· Annually review the latest vendor backup solutions to ensure eir evo are consuming the best technical products in the market as it relates to backup and replication

· Responsibility for liaising with all dept. heads to advise and direct on a range of backup technologies to be delivered and serviced by eir evo, as well as working with department heads on the training and staffing requirements to deliver agreed services.

· Responsible for the managed service operating best practices to ensure the teams have an operating model designed to achieve the best performance possible

· Liaising with transition teams to ensure correct on boarding of customers into backup services.

· Responsibility for the correct licensing and reporting of backup software usage in Digital Planet.

· Liaising with backup software partner managers on the correct provision of agreements to usurer availability of backup software as a platform for eir evo services.

· Responsibility for the correct architecture of all Digital Planet backup solutions and services.

· Work with partner management teams to establish and maintain the requirements to meet backup vendor partner levels. Attending web sessions, lectures/training sessions, and vendor events to ensure correct level of knowledge of a wide range of backup technologies available in the market to ensure eir evo services remain relevant to the market and its customers.

· Work with marketing and sales departments to advice and decide on correct campaigns and strategies to ensure eir evo services align with the marketing and sales messaging.

· Responsible for providing pre-sales, tender response, and architecture services depending on eir evo requirements.

· Working as lead engineer on large or complex projects if required.

· Providing oversight for all backup engineers across departments for technical direction and escalation of high-level issues.

· Providing advice and direction to sales teams on correct licensing models and renewal considerations based on the latest licensing requirements from backup vendors.