Technical Solution Sales Specialist (Infrastructure)

Technical Solution Sales Specialist (Infrastructure) Technical Solution Sales Specialist (Infrastructure)

Why eir evo?

At eir we are proud to serve the people of Ireland; our purpose is to connect for a better Ireland and we do this by 

building world-class infrastructure and delivering a standard of care our customers can rely on. 

For generations eir has provided good jobs and career opportunities in every county across the country. We 

believe in promoting from within and many members of our management teams have worked their way up 

through the business from entry-level positions. 

Today more than 800,000 premises nationwide can access our superfast broadband network, with more homes 

and businesses added each week. Once we complete the rollout of Ireland's Fibre Network, our fibre network will 

cover 1.9 million homes and businesses, more than 84% of the total premises in Ireland. eir’s 5G network is by far 

Ireland’s largest, covering more than 70% of the population, while eir’s 4G network reaches 99% of people in 

Ireland.

You will be joining eir at a time of investment, transformation and innovation. Every employee will have 

opportunities to shape how the company works and, as a new team member with a fresh perspective, you will 

play a vital part in helping us achieve our goal of connecting for a better Ireland. 

At eir, we believe that our people are our greatest asset. We are committed to developing a truly inclusive 

organisation where we celebrate the diversity and the unique talents, skills and capability of every one of our 

3,500 employees across Ireland. 

We aim to create an environment where every individual feels that they belong and can thrive, where they can 

realise their full potential, deliver their best work and build a fulfilling career. We are proud to be a company that 

values diversity, equality, and inclusion and we are committed to creating a culture where everyone feels valued, 

respected, and supported. This is central to our purpose of “Connecting for a Better Ireland”. 

We are Ireland’s national telecommunications champion, enabling our country to work, learn, play and connect to 

the world faster and more effortlessly than ever before. Our ambition is to be the best performing 

telecommunications company in Ireland across all segments of the market, driven by our relentless focus on our 

customers.

Three Winning Businesses:

• Open eir - rolling out the Next Generation Fibre Network for all of Ireland

• eir for all - market leading consumer products & services, designed to meet the needs of our customers, at 

work, rest & play

• eir evo - the first B2B full-service ICT solutions provider in Ireland

As the largest provider of full-service ICT and Telecommunications operating in the Irish Market, eir evo are going 

through a period of investment in our Business Development, Account Management & Sales Support functions. 

As part of this investment, we are recruiting Senior Sales Solutions Specialists, who are thought leaders in their 

field, have a demonstratable record of playing the role of trusted advisors to their customer stakeholders and who 

are hungry to help drive the eir evo business forward. 

The successful candidate will be energetic, have proven success working in a fast-paced, high-growth

environment and understand the competitive landscape and market trends. 

You will become part of the eir evo sales team, with autonomy to shape & grow the sales function, reporting 

directly to the Director of Business Development.

eir evo is based in Heuston South Quarter, Dublin 2 and this position offers a hybrid working structure for the 

successful candidate

Why this job matters

• A key component of a successful growth strategy in eir evo, the Business Development team are the eir evo

ambassadors who develop our early relationships with targeted Large Enterprise & Government accounts. The 

Technical Solution Sales Specialist will be the primary point of contact to bring the best of all we have at eir 

evo to a specific set of new customer relationships and opportunities

• Responsible for supporting Account Directors and customer relationships in order to identify opportunities, 

develop your pipeline and successfully achieve eir evo sales targets

• Maintain a deep multi-disciplinary architectural and sales knowledge across the Infrastructure, ICT & Network

propositions and relevant Network Security solutions

• Maintain a broad architectural and sales knowledge and have opinions across all areas of eir evo Specialist 

Portfolio (Voice, Networking, Security, Compute, Infrastructure, Managed Services & Professional Services)

and able to differentiate our offerings against those of our competition

• Expected to use skills and knowledge to influence the strategic direction of the eir evo propositions portfolio 

based upon customer market knowledge

• To follow and understand the latest trends and developments in our industry worldwide, and able to present 

and share knowledge to colleagues to improve others learning

• To understand in detail the elements of the portfolio they are accountable for, along with the associated 

systems and processes

• Effectively articulate our business & investment strategy & that of the wider eir Group to key customer 

stakeholders as required, in support of the Account Teams

• Act as an ambassador, both in the external market and with internal stakeholders, demonstrating best in class 

sales behaviour and deliver excellent customer experience results

• Working with Commercial Finance, Pricing & Bid Management to understand the P&L in detail for the 

customer solutions being sold to ensure margins on all deals are maximised and component pricing 

parameters are aligned to both the competitive market expectation and in line with expected rate of return 

against eir evo’s stated go-to-market strategy

• Regular participation at events, both external and internal events to promote our product and service 

offerings to customers

• Drive efficiencies with measurable best practice tools and standardize across the teams

• Sales Enablement – In collaboration with our Training Manager, maintain and deliver sales training programs 

across the team

• Collaborate with internal stakeholders to develop a range of SLAs which meet customer requirements

• Collaborate and liaise with various internal stakeholders and Business Unit leads, as required

What I’ll be doing – your accountabilities

• As an enthusiastic and dynamic Technical Solution Sales 

Specialist, you will be developing winning conversations with 

potential major customers, who you will identify and close in a 

consultative manner in order to start them on their journey 

with us to Digital Transformation. 

• Creating a dynamic network future for your customers 

business with our Network, Cloud Infrastructure, ICT and 

intelligent monitoring & managed service solutions

• Helping your customers build an agile and effective digital 

workforce with our collaboration solutions

• Balancing the risk and reward for your customers with tailored 

private and public cloud offers

• Accountable for delivering and exceeding Sales Targets, based 

on Revenue & Gross Margin for a defined portfolio of products 

& services to our agreed target customer base in Ireland 

• Accountable for building complex network solutions that meet 

and exceed customers’ business needs, delivering business 

outcomes, to maximum profitability achievable for eir evo

• Accountable for maintaining a broad architectural knowledge 

and have opinions on leading & emerging Infrastructure, ICT, 

Network & Network Security technologies

• Accountable for influencing incremental sales opportunities 

across the eir evo portfolio

• Accountable for creating a pipeline of 3X (three times) target 

to ensure adequate cover to consistently deliver target

• Accountable for successfully developing and driving sales plans 

with Account Managers, using agreed methodologies, to retain 

existing business and develop & grow new revenue for eir evo

• Accountable for developing and maintaining an accurate 

forecast with a qualified/robust pipeline

• Working with Finance & Pricing to understand the P&L in detail 

for the customer solutions being sold to ensure margins on all 

deals are maximised and component pricing parameters are 

aligned to market expectations

• Ensure internal business responsibilities are completed 

including CRM, forecasting, reporting, TAS Opportunity Plan

reviews, Account Development Plans & opportunity pipeline 

management

• Create strong relationships with key client stakeholders at C Level in both Government & Enterprise accounts

• Regular participation at both external & internal events to 

promote our product & service offerings to clients

Skills required for the job

Strong analytical skills, to include 

forecasting, pipeline achievement, P&L 

details, detailed understanding of 

customer trading & buying 

process/cycles and the ability to analyse 

competitor proposals as required

• Good knowledge and understanding of 

eir evo propositions, and the business 

outcomes they deliver to customers e.g. 

Data Comms, Managed Infrastructure, 

Hosting/Cloud, Customer Contact, Voice 

& UC, Security & Managed Services

• Proven track record of delivering against 

targets within a technical solution sales

specialist role

• Managing change, aligning and 

prioritising multiple demands

• Excellent communication, presentation 

and interpersonal skills with strong 

influencing and negotiation skills

• Ability to engage at board level with 

customers to strategically position eir 

evo, our offerings & our competitive 

advantages

• Excellent financial & commercial acumen

• Be resilient and able to achieve 

consistently against challenging targets

• The ability to work with the minimum of 

supervision, as part of a team and 

present a quality image of eir evo

• Be willing to travel and work from 

customer and other eir evo sites

Experience you would be expected to have:

 Typically Engineering, Science or 

Computing degree, or equivalent job 

experience.

• 10+ years in technical solution sales 

• Leadership / People Skills: Must possess 

exceptional leadership skills, 

demonstrating an ability to move and 

influence a large team towards a 

common goal & business objective 

• Strong commercial acumen & 

experience of delivering financial targets

• Strong experience in Enterprise Sales, 

characterised by consultative selling to 

senior-level management that resulted 

in complex technical project delivery. 

• Strong technical leadership skills in 

managing technical bids. 

• You will stand out for your energy and 

pro-active attitude and be a positive 

force for change

Key Decisions:

Solution Design – Technical & Commercial design of 

Infrastructure, ICT, Network, Service & Network Security 

Solutions

• Management of resources to ensure correct solution and 

pricing for customer needs and offer

• Bid price / offer price oversight, providing thought leadership 

with authority 

• Strategic standard & bespoke solutions with managed services

• Partnering on bid responses with multiple cross-functional 

teams

• Demonstrable understanding of the competitive market and 

ability to present that internally to help shape the business 

portfolio to ensure continued competitiveness in the market 

• Demonstrable consistent success in achieving weekly, 

monthly & annual sales and activity quotas

• Outstanding analytical and problem-solving abilities

• Proven ability to manage multiple projects and work to tight 

deadlines

• A proven track record of success and experience in selling 

profitable deals to large corporate customers in a consultative 

manner

• A strong team player with capability to take the lead with cross 

functional teams on customer opportunities.

• Demonstrable ability to quickly and succinctly identify 

business requirements and match solutions along with strong 

commercial capability, excellent communication, relationship 

building and interpersonal skills