Transition Manager

Transition Manager

eir business is seeking a Transition Manager to lead and oversee critical transition initiatives across the business. In this high-impact role, you will be responsible for ensuring smooth transitions that align with our strategic objectives while optimally managing resources, timelines, and stakeholder communications.

The role supports business-critical services, ensuring high availability, compliance, and operational excellence You will act as a point of contact while engaging with engineers, management, and customer stakeholders to agree transition timelines, activities and communications. You will initiate technical workshops between the customer and internal stakeholders and ensure alignment during the entire transition into service.  

Strong organisational and documentation skills are essential.

Key Responsibilities:

·       Develop and execute comprehensive transition plans that address project objectives, timelines, risks, and deliverables.

·       Collaborate closely with cross-functional teams to gather requirements, define project scope, and identify key stakeholders.

·       Facilitate regular stakeholder meetings to track progress, manage expectations, and report on project status.

·       Utilize project management methodologies to ensure projects remain on schedule & within scope.

·       Identify potential risks and develop mitigation strategies to address any challenges that may arise during the transition process.

·       Document lessons learned and best practices to improve future transition efforts and enhance operational efficiency.

Experience: 

·       5+ years of experience in transition/program or project management, with a proven track record of managing complex transitions or migrations.

·       Demonstrated experience in stakeholder management and effective communication skills.

·       Strong problem-solving skills with the ability to navigate customer requirements and drive projects to completion.

·       Ability to work to deadlines and provide updates on any blockers impeding progress

·       Understanding of change management methodologies and frameworks

·       Ability to work within cross functional organisations covering a variety of services including managed helpdesk, infrastructure, networking and security as well as Professional Services.